Email productivity
Inbox triage
Ask Caddy what needs attention in your inbox and get a short answer with next steps.
Triage your inbox with Caddy
What emails from today actually need a reply?
I found three that look actionable. I can summarize each and draft replies.
The problem
Inbox review takes too long when newsletters, receipts, automated messages, and real requests are mixed together.
How Caddy helps
- Find the messages that need action now.
- Summarize long threads and unresolved asks.
- Turn email into replies, calendar events, reminders, or saved files.
Why Caddy is different
Caddy lives in Messages, so the workflow starts where you already text. It can text first when something matters, use connected tools when you allow it, and ask for approval before sensitive actions like sending email or changing calendar details.
What the workflow looks like
- 1
Ask Caddy to scan your inbox for messages that need action.
- 2
Caddy groups findings by urgency and suggested next step.
- 3
Reply with what you want Caddy to do for each item.
Texts to try
- “What emails from today actually need a reply?”
- “Summarize anything urgent in my inbox”
- “Setup whatever 5 labels you think are most important and start auto labeling emails for me”
Common scenarios
Find email that needs action
Ask Caddy to separate reply-needed messages from newsletters, receipts, and routine notifications.
Related: Never miss an important emailSummarize long threads
Caddy can condense a long email thread into the ask, decision, and next step.
Move from triage to action
Once Caddy finds the important messages, ask it to draft replies, create reminders, or add calendar events.
Related: Write email repliesBest ways to use it
- Ask for a focused triage window, such as today or this week.
- Tell Caddy which senders or topics are always high priority.
- Use triage before deep work blocks so you can leave your inbox closed.
Frequently asked questions
Can Caddy triage Gmail and Outlook?
Caddy can help triage connected inboxes and summarize which messages need attention.
Will Caddy change my inbox automatically?
No. Caddy should ask before sending, deleting, moving, or changing anything in your inbox.