Terms of Service

Last updated April 27, 2026

Caddy Technologies Inc

These Terms of Service (“Terms”) govern your use of Caddy, including desktop applications, mobile applications, messaging interfaces (including iMessage, SMS, and RCS), website (including trycaddy.ai and caddy.app), APIs, and integrations (collectively, the “Service”).

The Service is provided by:

Caddy Technologies Inc
251 Little Falls Dr
Wilmington, DE 19808

By accessing or using the Service, you agree to these Terms.

If you use the Service on behalf of an organization, you agree to these Terms on behalf of that organization.

1. Definitions

Service means Caddy, including applications, messaging interfaces, website, APIs, integrations, and related functionality. Customer Data means any data, content, or materials submitted to the Service or accessed through integrations. Integrations means third-party services connected to the Service. User means an individual or organization using the Service.

2. Eligibility

You must be at least 18 years old to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

3. Accounts

You may need to create an account to use the Service. You agree to:

  • provide accurate information
  • maintain the security of your credentials
  • notify us of unauthorized access

You are responsible for all activity under your account. You may delete your account at any time through the Service or by contacting us at contact@trycaddy.ai

4. Use of the Service

Caddy enables users to automate workflows and tasks across connected services using natural language instructions. You may configure automations that:

  • monitor events within integrations
  • generate drafts, summaries, or outputs
  • perform actions through connected services

You are solely responsible for reviewing outputs and automations before relying on them.

5. Automations and Actions

Caddy executes automations based on your instructions and configurations. You acknowledge that:

  • automations may trigger actions in third-party services
  • outputs may be incorrect, incomplete, or unintended
  • actions may occur without additional confirmation depending on your configuration

You are solely responsible for:

  • configuring automation behavior
  • monitoring actions taken through integrations
  • ensuring actions are appropriate

Caddy is not responsible for the results of actions executed through automations.

6. Integrations and Third-Party Services

The Service integrates with third-party services. By connecting integrations:

  • you authorize Caddy to access data necessary to provide the Service
  • you agree to comply with the terms of those services

Caddy is not responsible for:

  • outages or failures of third-party services
  • changes to third-party APIs or functionality
  • data handling practices of third-party services

7. Customer Data

As between you and Caddy, you retain all rights to Customer Data. You grant Caddy a limited, non-exclusive license to process Customer Data to:

  • provide and operate the Service
  • maintain reliability and security
  • improve functionality and performance

Caddy may use aggregated or de-identified data to operate, improve, and develop the Service. For clarity, Caddy does not use Customer Data, including in aggregated or de-identified form, to train AI models.

8. AI Functionality

The Service uses artificial intelligence and machine learning technologies to generate outputs and perform automations. These systems may process:

  • prompts
  • contextual data
  • content from integrations

Outputs may be inaccurate, incomplete, or misleading. You are responsible for reviewing outputs before relying on them. Caddy does not act as an agent, advisor, or decision-maker on your behalf.

9. Messaging and Communications (iMessage, SMS, RCS)

You may interact with the Service through messaging interfaces, including iMessage, SMS, and RCS. By providing your phone number or communicating with Caddy through messaging channels, you consent to receive messages related to your use of the Service. These messages may include:

  • responses to your requests
  • notifications about activity in connected services
  • automation updates and results
  • suggestions and recommendations related to your workflows and usage

Message frequency may vary. Caddy’s messages are primarily service-related and tied to your activity or configured automations. We do not send promotional SMS messages unrelated to your use of the Service without separate opt-in. You are responsible for any message or data charges from your mobile carrier. You may opt out of SMS or RCS messages at any time by following instructions provided in the message (such as replying “STOP”), where applicable. Carriers are not responsible for delayed or undelivered messages.

10. Sensitive Data Restrictions

The Service is not intended for the storage or processing of sensitive personal information. You agree not to use the Service to process or transmit:

  • health or medical information
  • financial account numbers or payment card information
  • government identification numbers
  • other regulated or highly sensitive personal data

You are solely responsible for any sensitive data you submit.

11. Acceptable Use

You may not use the Service to:

  • violate laws or regulations
  • infringe intellectual property rights
  • distribute malware or harmful code
  • interfere with the Service
  • impersonate others or misrepresent your identity
  • harass, threaten, or abuse others
  • attempt to collect or scrape personal data from other users
  • create multiple accounts to evade restrictions
  • attempt to reverse engineer or extract source code

Caddy may suspend or terminate accounts that violate these Terms.

12. Trials and Beta Services

Caddy may provide access to the Service on a trial, beta, or evaluation basis. Beta features may:

  • be incomplete
  • change at any time
  • contain errors

These features are provided “as-is” without warranties.

13. Fees and Payment

Certain features may require payment. Pricing and billing terms will be provided in the Service.

14. Intellectual Property

The Service and all related technology are owned by Caddy Technologies Inc. These Terms do not grant you ownership rights in the Service. To the extent permitted by law, you own the outputs generated by the Service for you, subject to any rights in underlying third-party content.

15. Termination

You may stop using the Service at any time. Caddy may suspend or terminate your access if:

  • you violate these Terms
  • your use creates risk or harm

Data handling following termination is governed by our Privacy Policy.

16. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” CADDY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT

CADDY DOES NOT GUARANTEE:

  • uninterrupted operation
  • accuracy of outputs
  • error-free performance

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: CADDY’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

  • $100, OR
  • THE AMOUNT PAID BY YOU IN THE PRIOR 12 MONTHS

CADDY IS NOT LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES
  • ACTIONS TAKEN THROUGH AUTOMATIONS OR INTEGRATIONS

18. Indemnification

You agree to defend and indemnify Caddy from claims arising from:

  • your use of the Service in violation of these Terms or applicable law
  • your Customer Data
  • your violation of third-party rights

19. Dispute Resolution (Arbitration)

You agree to first attempt to resolve disputes informally by contacting us at contact@trycaddy.ai. If not resolved within 60 days, disputes will be resolved by binding arbitration administered by JAMS. You agree to resolve disputes individually and waive any right to participate in class actions or jury trials. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing contact@trycaddy.ai with your full name and a clear statement that you wish to opt out. Opting out does not affect any other provision of these Terms. This section does not prevent either party from seeking relief in small claims court where applicable.

20. Governing Law

These Terms are governed by the laws of the State of Delaware.

21. Changes to Terms

Caddy may update these Terms from time to time. For material changes, we may provide notice through the Service or by email. Continued use of the Service after updates constitutes acceptance.